Payments and Security

We value and protect your privacy.

We retain your order and shipping information in a database for your convenience. After your first order, you will not need to enter this information again.

We do not distribute or sell your information. You are of greater value to us as a customer than we would get selling your information. 

How to Order

To place an order, choose one of the following ordering methods:

Order Online

Ordering  Online is Easy!

  1. Find the item you like and add it to your shopping cart. Then you can either choose to Continue Shopping or Proceed To Checkout.
  2. When you have finished adding items to your shopping cart, simply click on the Proceed to Checkout button. After selecting the desired shipping method, enter a coupon code if you have one, then click the Checkout button to proceed to the next step.
  3. You will be asked to either Checkout as a Guest or register. You may also log into your existing account if you have shopped with us before.
  4. You will then be prompted to completing your billing information and shipping information as well as to select a shipping method and payment method. You will be able to review your order before finalizing and submitting it.

As soon as you submit your order, we will process and ship your order with all possible speed! Due to our in stock guarantee, 99.9% of orders shipped within 24 hours or less!

Order By Phone

To order by phone, have your order ready along with your credit card number and expiration date. Then call us 217-855-7527  from 8 AM to 6 PM EST weekdays 

Our telephone lines are for placing orders only. If you have any questions, please used LIVE HELP or send us email. We promptly reply to questions sent by email: customer.care@bnfgrp.com


 Payment Options

We accept the following payment methods:

  • Credit Cards - We accept the following major credit cards: MasterCard, Visa, Discover, and American Express. We reserve the right to request additional verification documentation for orders greater than $100.
  • Money Orders - The money order must be drawn on U.S. funds. Please make sure your name and order/invoice number is on the money order. We will ship the products as soon as we receive the money order. We do not ship orders until we receive payment.
  • Checks - We will gladly accept your personal check but please understand it may delay processing for up to 14 business days. We do not ship orders until we receive payment. The check must be drawn on U.S. funds from a U.S. bank. This method is only available in the U.S. $29 fee will be charged for returned checks.
  • PayPal - As long as none of the items in your order violates Paypal policies, the Paypal choice will be available to checkout.  You will be prompted to enter your PayPal information after you complete your order. You may either create a Paypal account or use an existing Paypal account to complete the transaction. Please NOTE: (sexual, ephedra, DMAA, prohormone or HGH products or some items that Paypal will not allow). In these cases Paypal option will not be shown during checkout.You can choose another payment option of your choice.  
  • Wire Transfer - We do accept wire transfer and in some cases require it for large domestic and international orders or high-fraud-associated countries. Customer service will notify you if wire transfer is required for your order. An additional wire fees will be added to your order total. 

 

Order By Mail (Check or Money Order)

Check or Money Order payments are available.  To order by mail, simply complete the store checkout process then, when asked for payment method select the "Bank Transfer" option for payment method. Complete your order and print the confirmation page.  

Customer Service By Chat

If you need real time assistance and the chat icon is indicating we are available for live chat service, click below to start a chat with one of our representatives!