Shipping & Delivery Information

GENERAL:

Orders received before Noon, Pacific Time, Monday thru Friday, will be shipped the same day if at all possible. Orders received after Noon on Friday, all day Saturday and Sunday will not ship until Monday. This applies to all orders; Overnight, Next Day and 2nd Day.

We reserve the right to require a signature at delivery. If you elect to ask us to deliver without a signature, you accept full responsibilty for any package losses after carrier recorded delivery.

GENERAL:

We do not ship on Holidays recognized by UPS or USPS.

UPS:

We recommend standard UPS ground. UPS expedited shipping is very expensive and saves a day or two on average. UPS does NOT deliver on Saturday or to P.O Boxes.  For possible Saturday delivery see USPS Priority below.

USPS:

USPS cutoff is determined by postal pick-up. Normally this is around 3 PM western time . 

We do ship via USPS (post office) Priority Mail - Insured. The USPS does deliver on Saturday. Please understand that USPS provides Minimum tracking information and delivery confirmation.

We accept USA, APO, and US Military 

We ship thousands of packages to military addresses every year. These are shipped via USPS Military Mail as UPS does not deliver to APO/FPO/DPO addresses. Please enter your address by filling in the appropriate fields with your address info. Your city will be APO, FPO, or DPO (rather than the actual city), the state will begin with Armed Forces in the dropdown, and since there are considered domestic shipments the country for these addresses is the United States. Military packages normally arrive within 4-10 business days. Please note: delays may occur by military delivery service and can take longer. Once Packages are delivery to  USA military base, They are property of the military and can no longer to track and/or the property of the shipping company.    

Example Address

John Doe

 Address Line 1

 Additional Address Info (if applicable)

 APO, AE 09354 

 United States

Military Discounts and Free Shipping

We offers discounts and Free Shipping (under 2 lbs) to the military. In order to use these, it must ship to a military address. Please note:  blowouts, sales items and or over 2 lbs may not apply.

Payment Methods

We take USA Credit Card.  All Non-USA Card will be Voided. 

On international orders, if the package is seized by customs for any reason and is not sent back to us or if it is destroyed, we will not be able to refund any part of the purchase price.  If we receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges. Some returned shipments are subject to a return shipment fee, which will be deducted from the amount that is refunded. We apologize for the inconvenience and we hope you will give us a try again with different products.

International customers are responsible for all duties/taxes charged by his/her country.

All international shipments must have the same billing and shipping address or we will refuse the order.

We do not hold any responsibility for lost or damaged products being shipped to an international address. 

Shipping Methods 

When you place an order, we will provide you with multiple shipping options to choose from and the price for each. Most orders are shipped out the same business day (if placed before 3pm PST) or within 1-2 business days after. Some orders may take longer due to a manufacture back order or if there is a delay in a shipment coming to us. If for any reason your order will be delayed outside of our normal scheduled shipping time we will contact you.

International shipping time frames (from day of shipment):

 USPS (Priority Mail International) - 6-12 business days to many major markets 

 USPS (First-Class Mail) - Varies by destination. No expected delivery date is given. (Can take up to 4-8 weeks)

* Please note that the shipping rates for all items we sell are weight-based. To reflect the policies of the shipping companies we use, all weight totals will be rounded up to the next full pound.

All shipping charges can be calculated by adding the item(s) you want to your shopping cart and entering in your basic shipping details. 

Please call or live chat with us if you have any questions